Technical Customer Service – Danish Speaker

Location: Lisbon, Portugal
Start Date: 28 May 2026
Work Model: On-site

About the Role

Join an international technical support project within a leading digital search engine environment in Lisbon.

In this role, you will provide technical customer support to Danish-speaking users, helping them resolve product and service-related issues while ensuring a smooth and efficient user experience. You will be part of a dynamic, fast-paced and international team focused on quality and customer satisfaction.

Responsibilities

Provide technical customer support via phone, email, and chat
Assist users with product, service, and account-related inquiries
Troubleshoot issues and guide users through solutions
Ensure accurate documentation of all interactions
Deliver a high level of customer satisfaction
Work closely with internal teams to improve processes and user experience

Requirements

Danish: C1–C2 (fluent/native)
English: B2 minimum
Strong communication and interpersonal skills
Passion for helping customers and problem-solving
Comfortable working in a dynamic, fast-paced environment
Open to feedback and continuous learning
Availability to work on-site in Lisbon

Working Schedule

Monday to Friday
08:00 – 17:00
Weekends off (Saturday & Sunday)

Salary & Benefits

Base salary: €1,500 (paid over 14 months)
Attendance bonus: €120 (paid over 11 months)
Meal allowance: €7.63 per working day
Health insurance from day 1 (employee contribution required)
Free health insurance after 6 months of contract
International and multicultural working environment

Relocation Package (from outside Portugal)

Shared accommodation provided (up to 12 months) (details shared during interview)
Full relocation support upon arrival

Interested?

If you are a Danish speaker looking to start your career in a technical customer support environment in Lisbon, this is a great opportunity to join an international project and grow professionally.

Apply now and we will get in touch with you shortly