Technical Support Advisor – Danish Speaker (Audiovisual Entertainment)

Location: Malaga, Spain
Work Model: On-site
Start Date: ASAP

About the Role

Join an international technical support project within the audiovisual entertainment industry, supporting a leading global digital platform.

In this role, you will assist Danish-speaking customers with technical issues related to consumer electronics and streaming devices, ensuring a smooth, efficient, and high-quality user experience. You will be part of a multicultural team in a fast-growing tech environment with strong focus on service excellence.

Responsibilities

Provide technical support via phone and email
Troubleshoot complex technical issues in a customer-friendly manner
Identify and analyze technical problems through active listening and clear questioning
Deliver accurate and efficient solutions using internal tools and training resources
Document all relevant customer interactions in the system
Stay up to date with new technologies and product developments

Requirements

Danish: C1–C2 (fluent/native)
English: B2
MS Office knowledge
Service-oriented, analytical and communicative profile
Willing to learn

Nice to have:

Previous experience in technical support
Strong interest in technology

Working Schedule

Monday to Friday
09:00 – 18:00

Salary & Benefits

Base salary: €21,428 gross/year
Performance bonus: up to €1,800 gross/year
Full-time permanent contract (39h/week)
Full paid training
Career development programs and internal growth opportunities
Language and specialized training courses
Modern office in Benalmádena Costa

Relocation Package

Relocation support included (details will be discussed during interview)

About the Opportunity

This is a great opportunity to develop your technical career within a global digital entertainment environment, with strong training, structured growth paths, and international exposure.

Interested?

If you are a Danish speaker with a technical mindset and enjoy helping customers solve complex issues, this is a great opportunity to build your career in Spain.

Apply now and we will get in touch with you shortly